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Peter M. Doerr
My client came into the mediation with no intention of settling and had every intention of litigating all the way and even expressed that to Shel. Shel very respectfully and skillfully worked to first develop trust and then allowed my client the space and time to consider each position he took which eventually resulted in a settlement. The next day my client said mediating with Shel was like being with a master artist--he was so skillful he didn't realize he was being worked until the settlement was reached.